Refund & Cancellation Policy

What this policy covers

There are two things you can pay for on aipraveen.com. Both are one-time payments, not subscriptions.

• Full Access — 1 Year (₹2,999). Unlocks, for one year from purchase, every course past the free preview, every project idea in full, project submissions, certificates and challenges.
• AI Sunday — Full-Day Workshop (₹12,999 per seat). One seat in one Sunday batch (9am–5pm at 91Springboard, Panjim; seats are capped at 15 per batch). Your seat includes a free year of Full Access added to your account, one month of Claude Pro activated around your session, and up to two free 1-on-1 help calls in your first month.

Browsing is free and carries no charge: course previews (including the first two modules of every course), the free sample project ideas, and joining a full batch's waitlist. Nothing in this policy applies to them.

No refunds if you change your mind

Both products are delivered the moment your payment is confirmed — Full Access unlocks immediately and in full, and a workshop seat is held for you and cannot be offered to anyone else. So all purchases are final and non-refundable if you simply change your mind. We do not offer refunds, full or partial, for: change of mind, not using your access, finishing only part of a course, being unable to attend your workshop date, arriving late, leaving early, or being refused entry because you cannot show a valid photo ID that matches the name you registered under, or arriving without your own laptop and its charger (see below).

The free year of Full Access that comes with a workshop seat is part of that seat. It is not sold separately, cannot be exchanged for cash, and is not refundable on its own.

If we cancel, or cannot deliver, you are refunded

The no-refund rule above is for your change of mind. It does not apply when the problem is on our side:

• We cancel or reschedule a workshop batch. You can move to another open Sunday at no extra charge, or take a full refund of what you paid. It is your choice, and we will not charge any cancellation fee for a cancellation we make.
• You paid but access was not activated, or we cannot provide what you bought. Write to us. We will restore it promptly or refund you in full.

Decide before you buy

We want you to buy with confidence, so nothing about what you're getting is hidden behind the paywall:

• Every course is free to preview — no login required to browse, and the first two modules of every course are free even signed in.
• The full curriculum — every module and lesson title — is visible in each course's outline before you pay, even for the locked lessons.
• Every project idea's title, industry, level, time estimate and one-line problem is public, and a handful of free sample projects are open in full.
• The workshop page shows the full day's agenda, the venue, what to bring and what is included.
• Still unsure? Email pravendalal@gmail.com before purchasing and we will answer honestly.

Failed or interrupted payments

If a payment fails or is interrupted, you are not charged. If any amount was debited for a failed or duplicate transaction, it is reversed automatically by the payment gateway, typically within 5–7 working days. No access or workshop seat is created for a failed payment.

Duplicate or incorrect charges

If you believe you were charged more than once for the same order, or charged in error, contact pravendalal@gmail.com as soon as you notice, ideally within 7 days, with your order details. We will investigate and, where a duplicate or billing error is confirmed, reverse the erroneous charge in full.

How and when a refund is paid

When a refund is due under this policy, it is returned in Indian Rupees to the original payment method through Razorpay, not as cash or credit. It is typically processed within 5–7 working days of approval, and your bank or card issuer may take a few more days to show it. We confirm by email when it is issued.

Workshop waitlist

If your chosen batch is full you can join its waitlist for free. No payment is taken, and nothing is charged unless a seat opens, we email you, and you choose to pay for it.

Renewing after Full Access lapses

Full Access lasts one year from the date of purchase. It does not renew automatically — you are only charged if you choose to buy it again. A repeat purchase is a fresh, one-time payment and is itself non-refundable for change of mind once completed. Your learning progress, submitted projects and portfolio are preserved across expiry, whether or not you buy Full Access again.

Bring your own laptop

The workshop is hands-on: you do every exercise yourself. Every attendee must bring their own laptop and its charger, because a phone or tablet will not work for the exercises. If you arrive without one we may refuse entry, and that is treated like being unable to attend, so the seat is not refunded. If you cannot bring a laptop, write to pravendalal@gmail.com before you pay.

Your registered name and photo ID

Register for a workshop seat with your full name exactly as it appears on a valid photo ID. That name is printed on your certificate exactly as you gave it. On the day, bring a valid photo ID (for example Aadhaar, driving licence, passport, or a college or employee ID with photo) showing the same name: entry is based on it. We only look at the ID to check it; we do not copy or keep it. If you cannot show a matching valid ID we may refuse entry, and that is treated like being unable to attend, so the seat is not refunded. If you made a mistake in your name, write to pravendalal@gmail.com before the day so we can correct it.

Age requirement

Full Access and workshop seats are sold only to people aged 18 or over, and you confirm this when you sign up and when you pay. If we find that someone who paid is under 18, or gave a false age, we close the account and cancel the seat or access, and the payment is not refunded. A parent or guardian who believes a minor has registered can write to pravendalal@gmail.com.

Your legal rights

Nothing in this policy limits any right you have under Indian consumer law, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020 — for example where a service is deficient or is not provided as promised.

Contact and grievance officer

aipraveen.com is run by Praveen Dalal, an independent consultant based in Goa, India. There is no registered office, so everything is handled by email. Questions, refund requests or complaints: write to Praveen Dalal (grievance officer) at pravendalal@gmail.com. We acknowledge every complaint within 48 hours and aim to resolve it within one month. This policy should be read together with our Terms of Service and Privacy Policy.