BANKING & FINTECHADVANCED~6 hrs

Build four customer personas and journey maps for a retail bank

A bank that designs for an average customer ends up serving nobody well, because real customers differ in age, income and comfort with phones.

The full project is for Full Access holders

Unlock what to hand in and a step-by-step AI build guide: how to think about it, which AI tool fits each step, prompts to copy, and how to check the AI's work. Plus every other project in the catalogue.

🔒 What you hand in
🔒 Step 1: Think first
🔒 Step 2: Gather
🔒 Step 3: Build with AI
🔒 Step 4: Check the AI's work
🔒 Step 5: Finish and show

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