HOSPITALITY & TOURISMADVANCED~6 hrs

Compare the brand promises of two hotel chains against guest reviews

Hotel chains promise a certain feeling across all their properties, but guests only judge the single property in front of them.

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More advanced projects in Hospitality & tourism

HOSPITALITY & TOURISMADVANCED

Design a visitor survey for a tourism board and pilot it with friends

Tourism boards need to know why visitors came, what they did and what put them off, but badly worded surveys give answers that mislead.

~6 hrs🔒 Details

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Risk register for a small hotel that depends on booking platforms

A small hotel that gets most bookings through platforms such as Agoda, MakeMyTrip and OYO can be hurt by a rule change it did not choose.

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Design the question list and escalation rules for a hotel's AI guest assistant

Hotels want an assistant that answers guests quickly, but without clear limits it can promise things the hotel cannot deliver.

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