RETAIL & E-COMMERCEADVANCED~5.5 hrs

Design the conversations for a retailer's customer-service chat assistant

Retailers want chat assistants to answer routine queries, but poor scripts frustrate shoppers and hide the moments that need a human.

The full project is for Full Access holders

Unlock what to hand in and a step-by-step AI build guide: how to think about it, which AI tool fits each step, prompts to copy, and how to check the AI's work. Plus every other project in the catalogue.

🔒 What you hand in
🔒 Step 1: Think first
🔒 Step 2: Gather
🔒 Step 3: Build with AI
🔒 Step 4: Check the AI's work
🔒 Step 5: Finish and show

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More advanced projects in Retail & e-commerce

RETAIL & E-COMMERCEADVANCED

Propose ways to cut avoidable returns for an online clothing seller

Many online clothing returns come from fit surprises and unclear photos, which cost the seller money and annoy the shopper.

~5.5 hrs🔒 Details

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Plan the product range for a department store in a small town

A store in a smaller town cannot stock everything, so its range must match local needs, festivals and budgets or it will sit unsold.

~5.5 hrs🔒 Details

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Redesign a footwear shopper's journey across store and app

Shoppers browse on their phone, try in a store and buy later online, but the experience often breaks at each handover.

~6 hrs🔒 Details