Rewrite a store's return policy in plain English

Return policies are written so densely that customers learn their rights only at the counter. You are translating one store's published policy into plain language without changing what it means, and naming what is still unclear.

• Which store's official policy will you use, and have you read it twice?
• What are all the conditions: time window, tags, packaging, proof of purchase, excluded items?
• Where is the original vague or open to two readings?
• Who will you test your version on, and what will you ask them?

A half-page plain version a family member can explain back to you correctly, every condition from the original kept, plus three points that stay unclear and the question a customer should ask about each.

Simplifying so much that a condition disappears, or 'clarifying' a vague rule by deciding what it means. If the original is unclear, your version says so.

• The store's published return policy, copied word for word from its official page
• Your underlined list of every condition and exception
• One family member willing to read your version and explain it back

AI must not add rights, time limits or exceptions that the original does not state, and must not say what the law requires. This is a rewrite, not legal advice.

1. 3.1 List every condition firstCLAUDE CHAT

   Why this tool: A clean list of conditions is the checklist your rewrite must keep.

   Paste the policy and ask for a numbered list of every condition. Compare it with your own underlining and add anything Claude missed.

   Prompt to copy · fill in the [brackets]Copy

   Here is a store's return policy, copied word for word:
   [paste policy]
   List every condition and exception as a numbered list, quoting the exact words each comes from. Mark any sentence that could be read two ways. Do not simplify yet.

2. 3.2 Write your plain versionCLAUDE CHAT

   Why this tool: Writing it yourself first, then comparing, shows you what AI tends to drop.

   Write your half-page version in short sentences. Then ask Claude for its own simple version and compare the two line by line.

   Prompt to copy · fill in the [brackets]Copy

   Rewrite this return policy in plain English for someone reading on a phone, in under [number] words. Keep every condition. Where the original is unclear, write 'the policy does not say' instead of guessing.
   [paste policy]

3. 3.3 Check nothing was dropped or changedCLAUDE CHAT

   Why this tool: A side-by-side check against the condition list catches a quiet change of meaning.

   Paste your final version and the numbered list. Ask which conditions are missing or changed, then fix each one yourself.

• Every numbered condition appears in your version
• No time limit, exception or right appears that is not in the original
• Your family member explained it back correctly
• The three unclear points are genuinely unclear in the original, not just long
• Read every sample aloud: does it sound like the brand, not like AI?
• Each piece has one clear action for the reader

AI's simple version often drops small exceptions, such as sale items or innerwear, or turns 'may' into 'will', which changes what a customer is promised.

• Original policy saved with the date you copied it
• Half-page plain version
• Every condition checked off
• Three unclear points with a question for each
• Family-member test noted

Half a page in short bullet points under clear headings such as 'How long you have' and 'What you need to bring', with the unclear points in a separate box.

Describe one condition AI dropped or changed and how you caught it, since that shows careful checking rather than just rewriting.