Projects to do

Staff at small advice firms are already pasting work into free chatbots, often without knowing what is safe to share.

Firms measure client satisfaction to improve, but few students practise turning raw replies into a clear story with a recommendation.

Small suppliers to a mid-size pharma plant complain that invoices take too long to be paid, which strains their cash and the plant's goodwill, but nobody knows where the delay sits.

Clients are often surprised by bills because hourly, fixed, retainer and results-linked fees shift risk in ways nobody explains upfront.