Projects to do

A subscription business can look healthy while losing money on every customer if acquisition cost, churn and pricing are not examined together.

Students hear about IT services firms as employers but rarely understand how projects, people and clients turn into revenue.

When people join or leave a small firm, accounts are opened late or left open for months, creating both delays and security gaps.

Founders of small software start-ups in Goa hear about state support for IT firms but cannot tell which parts of the public policy fit a team of five.

When a service goes down, silence or vague updates make customers angrier than the outage itself.

A small business that collects customer names and phone numbers often has no idea what it must tell customers or how it should protect the data.

A small software start-up selling to Goa homestays faces seasonal sign-ups, monsoon cancellations and high support needs, and must know whether each customer is worth winning.

A neighbourhood clinic keeps records in files and wants to digitise, but is worried about cost, staff comfort and keeping patient details safe.